Gies Sofa Is Transformed Into Artificial Leather.

Ming Ming bought a real leather sofa. How can it become broken everywhere after six months? Artificial leather "Sofa", which makes consumers who live in Zhangqiu Miss Wu can not figure out. On the 10 day, she told our newspaper hotline 82061110 that in November 2011, he bought a set of gies leather sofa in Zhangqiu dragon plate furniture city. After half a year, the sofa "molt" was damaged. After examination, it found that its material was not genuine leather but artificial leather. Businessmen said they did not publicize sofa as "real leather", or when consumers bought it, they misunderstood it. At present, businesses have already received a full refund to consumers.

[citizen response]

　　 "Leather sofa" more than half a year "molting", after inspection material is "artificial leather".

Ms. Hu said that in November 2011, when she bought furniture at Ji Si monopoly store on the two floor of Zhangqiu Dragon Tower Furniture City, salesmen recommended a leather sofa with a price of 9600 yuan to her, and the promotion price was only 5900 yuan. In the end, Ms. Hu bought the sofa at a price of 5400 yuan. In May 2012, Ms Wu accidentally discovered that it was less than half a year after cleaning. Leather sofa There were six or seven "molting" damages on the back. Ms. Hu then asked for a statement from the store. The other side replied that the Yantai headquarters after-sales service vehicle came to the appraisal and maintenance, and the waiting time was about 3 months.

At the end of July, Ms. Hu called the gies store again. The staff also said that because of negligence, the registration had not been done, and it could only be re registered. During Miss Hu's waiting, the "molting" of the sofa gradually increased. In mid September, after Yantai service personnel came to the sofa, they were surprised to hear that the sofa was not made of leather, but made of artificial leather. Ms. Hu believes that there are fraudulent businesses, requiring businesses to return, but rejected by merchants.

[exchange for resistance]

　 After sale, it is said that "molting" is a "knife wound", and the replacement should be accompanied by a "depreciation charge".

The reporter saw in Miss Hu's home that the damaged white GESS sofa of Miss Hu has reached more than ten places, and the wrinkle phenomenon still appears at the junction. The total length of the sofa is about 3 meters, the model is CY-M283 Cynthia. There is no information related to sofa material on the product manuals and documents provided by Ms Hu. "After sale, the damage caused by the knife is not a product quality problem." Ms. Hu said that after the inspection of the sofa was broken in September, the sales personnel said the damaged position was man-made damage, and it would cost four hundred or five hundred yuan to repair it.

Later, Ms. Hu contacted the gies business through local business departments, and eventually agreed to replace the low price. Fabric art Sofa, but you need to add "depreciation fee" 1200 yuan. "It is clear that the quality of the product is problematic. Why should we pay the depreciation fee?" after that, Ms. Hu has repeatedly sought business consultations, but businesses have refused to return or repair them for free.

[manufacturers reply]

　 When buying or misunderstanding, agreed to refund for consumers.

When buying, it was advertised as "genuine leather". Why did it become a "artificial leather" sofa after half a year? On the afternoon of 10, the reporter contacted Mr. Xu, head of the guise sofa store. Mr. Xu denied that the salesperson had publicized the "real leather" at that time, and said that there was no word "genuine leather" in the purchase contract, and the purchase contract should prevail. "Maybe there was a communication problem between the two sides. The consumers thought the sofa was genuine leather." "After the product needs to be identified by technology, we can judge whether there is any quality problem." Mr. Xu said that Yantai's headquarters agreed to refund the consumers in full, and the consumers expressed satisfaction, and promised not to pursue the matter again. At 20:50, the reporter learned from Ms. Hu that the merchants had already carried away the sofa and returned the goods in full.