Home >

The Sea Parcel Was Repeatedly Stolen, And EMS Said Many Of Its Employees Were Temporary Workers.

2015/3/13 13:01:00 22

Hai TaoHai Tao Purchasing BusinessLogistics Business.

In recent years, with the choice of

Hai Tao

With the increasing number of citizens, the problems in the process of international parcel pportation are also increasing. From time to time, packages have been demolished, goods stolen, mail destroyed, and so on.


Miss sun, who worked in a hospital in Shanghai, bought a cosmetics worth more than 600 yuan on a British website before the new year.

A few days later, she received a phone call from a mobile phone. The other party said she was the delivery clerk at the post office and told Miss Sun that her parcel was damaged and needed to be returned.

"He called me that morning and said that everything in your box was leaked, and I wrapped it up for you first, and my first reaction was how the British website did not wrap it up for me.

After a while, I thought it over. No, I told you not to return. You sent it to me to take a picture of myself, and told the seller that you had a problem with the packaging, but I must see the package, and then he would not be happy to say that you still had to send it. It smells terrible.

And when miss sun got the parcel, she was glad to ask for delivery.

"After two days, the cell phone number was played three times, and no one answered.

Then I checked the telephone number of the Sinan Road Post Office. He said we returned the sorting center to you.

I said you can't retire and return to England. I can't tell you clearly. I'll go to Sinan Road Post Office to pick it up.

The goods arrived without any leakage. They are very good.

I don't have any taste at all, so I think there must be something wrong with it. "

The reporter sent the phone number of the postman contacted with Miss Sun to the Luwan EMS delivery department, and the other staff confirmed that the number was indeed all the delivery personnel.

"I can see this phone call from our local postal service. There are more people on my side. We can go ahead and investigate."

Engaged in Korea

Hai Tao purchasing business

Ms. Zhang encountered many shortages and even lost. "Once it was posted in 2013, it felt that there were several thin leg socks missing, and there was no snail frost.

They weighed about two or three kilograms at that time, and then called the EMS dispatched man, but the man would not admit it, because your stuff had already been opened, and you could only admit it bad luck that time.

Because of this experience, Ms. Zhang would send her family directly to the post office when she sent them back to the post office.

"I asked him why he always had such a situation. He said that many of them were temporary workers.

As a temporary worker, their individual is not trained, and the quality is certainly not high. "

Ms. Zhang said.

Miss sun and Ms. Zhang suspected that items might be stolen by insiders.

At the end of last year, Mr. Lee bought iPhone6 from the Apple website in Japan and sent it back to Shanghai via international express, but he never received a cell phone.

Subsequently, he inquired that the phone had been activated, but in desperation he could only call the police.

The police then arrested the EMS employees who had stolen Mr. Li's mobile phone.

In this regard, EMS customer service responsible person said after the incident, along with

Logistics business

The volume of growth, the company's employment is also increasing.

Under such circumstances, the quality of employees may be uneven.

Ms. Zhou, director of the EMS customer service center in Shanghai, said that measures have been taken: "the first place in our workplace is basically a monitoring head. It is a comprehensive monitoring system. The second staff here are all safety education in all aspects, and there is a sense of responsibility and education, which will be strengthened."

  • Related reading

顺丰嘿客想将购物流程变简单却是更复杂

Logistics skills
|
2015/3/12 9:23:00
23

Hey, The Customer Is Dumb: The End Node Of The Aliasing.

Logistics skills
|
2015/3/11 20:17:00
24

Shun Feng: Reality Is Always Too "Skinny".

Logistics skills
|
2015/3/11 17:35:00
19

Express Test Water "UAV" Distribution Jingdong Online Shopping Received Goods Within Three Hours

Logistics skills
|
2015/3/11 15:35:00
24

Analysis Of Shipment From China To FBA Operation Of Amazon

Logistics skills
|
2015/3/7 11:59:00
32
Read the next article

Indonesian Trikomsel Announces Partnership With Singapore Post

Trikomsel's distribution channels in Indonesia combine with Singapore Post's technology in logistics and e-commerce. Its goal is to provide customers with a complete online shopping experience.